Field Services
Our field technician experts can professionally manage the installation, maintenance, and repair of any equipment your business installs in the field.
Field technicians offer three main types of services: installation, maintenance, and adoption. Businesses that are looking to implement new equipment can request that a field technician arrives on-site for installation support. Technicians also perform maintenance on old equipment, troubleshoot, and service products that are experiencing issues. In addition, they help companies adopt new field service technology to improve their business processes.
Benefits
End-to-End Project Support
Teksetra provides flexible, customized support from beginning to end with services such as installation, IT support, moves and relocations, project services, repair and maintenance, and more.
Expert Technicians
Teksetra gives you access to our nationwide network of hand-selected, highly trained IT technicians.
Personalized Solutions
Your business needs aren’t the same as anyone else’s. That is why Teksetra offers tailored solutions designed to meet your business goals, regardless of complexity.
Flexible Expertise
Teksetra-certified technicians are some of the most adaptable experts in the field. With access to a wide range of talents, skills, and certifications, Teksetra provides the perfect IT support team to tackle your unique challenge.
Services + Capabilities
Protect your investment with expert help.
No matter your industry, if your company relies on technology on a daily basis, it’s important to have a trusted support team by your side to assist you, whether that means transporting equipment or having a technician dispatched to your location. Choosing the right technical support is vital to your success as an organization. It can mean the difference between prolonged periods of disruptive downtime and well-maintained, reliable equipment that’s up and running around the clock. This is particularly important for those that work in fast-paced environments in which customers expect instant service.
If you’re a business trying to keep up with consumer demands in the modern age, it can be helpful to have a trusted partner by your side that can help meet your tech needs. Teksetra offers repair and maintenance and installations, sending qualified technicians to your site so that you don’t have to worry about handling things on your own.
Working with Teksetra made our RDC check scanner refresh painless. Not only did Stephanie help by sourcing affordable hardware solutions and secure ongoing maintenance, she also coordinated remote check scanner installations for numerous scanners. I would highly recommend using Teksetra as a single point of contact vendor for your RDC refresh.
“I wanted to let you all know that you did a GREAT job. You have beaten every other install company I have worked with out of the water. THANK YOU!”
“[Teksetra’s] Advanced Unit Exchange service is fantastic! I can always rely on them to help me when we have a problem with our check scanner. Having a replacement scanner the next day means I don’t miss making a deposit, which is not only convenient, but critical to my business.”
“[Teksetra’s] Advanced Unit Exchange service contracts saves me more time than any other product I use. Service is both quick and reliable, and when my customers’ products are in need of repair I have complete confidence in [Teksetra]. With a simple request, they will promptly ship replacements directly to my customers. By using [Teksetra], I can better serve my customers and keep them happy, boosting both customer satisfaction and our bottom line.”