Our field technician experts can professionally manage the installation, maintenance, and repair of any equipment your business installs in the field.
Field technicians offer three main types of services: installation, maintenance, and adoption. Businesses that are looking to implement new equipment can request that a field technician arrives on-site for installation support. Technicians also perform maintenance on old equipment, troubleshoot, and service products that are experiencing issues. In addition, they help companies adopt new field service technology to improve their business processes.
End-to-End Project Support
Teksetra provides flexible, customized support from beginning to end with services such as installation, IT support, moves and relocations, project services, repair and maintenance, and more.
Teksetra gives you access to our nationwide network of hand-selected, highly trained IT technicians.
Your business needs aren’t the same as anyone else’s. That is why Teksetra offers tailored solutions designed to meet your business goals, regardless of complexity.
Teksetra-certified technicians are some of the most adaptable experts in the field. With access to a wide range of talents, skills, and certifications, Teksetra provides the perfect IT support team to tackle your unique challenge.
Services + Capabilities
Protect your investment with expert help.
No matter your industry, if your company relies on technology on a daily basis, it’s important to have a trusted support team by your side to assist you, whether that means transporting equipment or having a technician dispatched to your location. Choosing the right technical support is vital to your success as an organization. It can mean the difference between prolonged periods of disruptive downtime and well-maintained, reliable equipment that’s up and running around the clock. This is particularly important for those that work in fast-paced environments in which customers expect instant service.
If you’re a business trying to keep up with consumer demands in the modern age, it can be helpful to have a trusted partner by your side that can help meet your tech needs. Teksetra offers repair and maintenance and installations, sending qualified technicians to your site so that you don’t have to worry about handling things on your own.
Field Service Trends For 2022
Here’s what to know about the current state of field service work and what to be watching for in the space in 2022 and the immediate future.
Field Services in the Digital World
In order to meet growing demands, those in field services need to evolve alongside advancing technology to look for improved ways to deliver value to customers.
Benefits of Outsourcing Field Service Management
Field services management can include scheduling, dispatch, and inventory management. Here are the benefits of outsourcing it.
What Are Field Services?
The demand for field services has grown. Here’s what to know about the field services industry today and who can benefit from these services.
Project Services Brochure
With decades of experience, state-of-the-art tools, and all the resources you need, the Teksetra team provides total project support — from intake to completion. Download the brochure to learn more.
Project Services Video
Watch how you can take on your next project with confidence and an expert team of experienced project managers on your side.
5 Reasons Why SLAs are Key to Project Delivery Services
What is an SLA? A Service-level agreement, or SLA, is a contractual arrangement specifying a service or set of services and the costs associated with them.
Whether you’re bringing new technology into your business, refreshing outdated hardware, or simply relocating equipment from one space to another, professional installation is often the fastest, most reliable way to make sure your project runs smoothly. Our expert installers are here to provide you with total installation support. Download the brochure to learn more.
Working with Teksetra made our RDC check scanner refresh painless. Not only did Stephanie help by sourcing affordable hardware solutions and secure ongoing maintenance, she also coordinated remote check scanner installations for numerous scanners. I would highly recommend using Teksetra as a single point of contact vendor for your RDC refresh.
“I wanted to let you all know that you did a GREAT job. You have beaten every other install company I have worked with out of the water. THANK YOU!”
“[Teksetra’s] Advanced Unit Exchange service is fantastic! I can always rely on them to help me when we have a problem with our check scanner. Having a replacement scanner the next day means I don’t miss making a deposit, which is not only convenient, but critical to my business.”
“[Teksetra’s] Advanced Unit Exchange service contracts saves me more time than any other product I use. Service is both quick and reliable, and when my customers’ products are in need of repair I have complete confidence in [Teksetra]. With a simple request, they will promptly ship replacements directly to my customers. By using [Teksetra], I can better serve my customers and keep them happy, boosting both customer satisfaction and our bottom line.”