Windows 10 Upgrades for Major National Bank
A major national bank has been a customer of Teksetra for more than 30 years. The partnership started with this longtime customer by servicing all equipment in the bank’s retail branches, including repair and support services for their teller line devices (check scanners, receipt printers), desktop devices, printers, and servers. After many years of successfully […]
Major National Bank Staffing Case Study
A major bank has been grappling with increased workloads and shrinking IT resources due to budget cuts. See how Teksetra provided a solution tailored to their fluctuating IT demands. hbspt.cta.load(5800452, ‘4a293b8d-3d0a-4dc3-b12e-afbc83e8fd9b’, {“useNewLoader”:”true”,”region”:”na1″}); In the world of outsourcing, Teksetra is anything but typical. We’ve operationalized outsourcing to professionally manage every aspect of your project, from the […]
Hardware Refresh Case Study for Major National Bank
For over 30 years, this major bank has partnered with Teksetra to service their branch equipment. Teksetra has provided repair and support services for teller line devices, desktop devices, printers, and servers. As this partnership grew, they entrusted Teksetra with expanding service offerings into other lines of business, including project management services for lifecycle refreshes, […]
The Ultimate Guide to Onsite IT Support For Your Business
Considering onsite IT support? Our guide provides tips for finding a provider & it will help you determine if onsite IT support is right for your business. Onsite IT support is an essential part of business operations in today’s fast-paced, technology-driven world, where almost everyone in every industry uses technology in some way daily. IT […]
Managed IT Services Brochure
Looking for a trusted IT partner to help enhance your business capabilities and secure your data? Look no further than Teksetra. Our managed IT services provide expert technicians who can seamlessly integrate into your current operations, freeing up your team to focus on their core competencies. Discover how we can help streamline your IT infrastructure […]
The 5 Most Important Aspects of IT Project Delivery
As an IT leader, you have one of the most complex jobs in the organization. You are responsible for managing the technology infrastructure that makes the organization effective and efficient. The best leaders do this so well it creates a significant competitive advantage for the organization that is nearly impossible to replicate. Part of the […]
Benefits of Outsourcing Field Service Management
Field service management is a critical—but often tricky—component of field service work. Without a solid framework for organizing operations, your field services program cannot stay afloat. This includes everything from sales to repairs to customer support. With the amount of work that goes into this process, more and more businesses are seeking alternative solutions to […]
What Are Field Services?
Field services are services that are performed on-site. This primarily involves equipment installation and repairs. Instead of taking your product into a repair shop to be fixed, you can request a field technician to arrive and perform maintenance at your location. With more businesses phasing out old equipment for new technology, the demand for field […]
6 Signs Your Business Needs A Technology Refresh
Is your office space cluttered with old, pre-pandemic technology? Are you returning to the office only to find that your equipment has gone kaput? Spring cleaning is the perfect time to reorganize your office space and get things up and running smoothly again. Here are a few indicators that your company may be in need […]
Project Services Brochure
There’s a reason why some of the nation’s top Fortune 500 companies trust Teksetra project managers to help them organize, plan, and execute their most complex projects. With decades of experience, state-of-the-art tools, and all the resources you need, the Teksetra team provides total project support — from intake to completion. Get the Full Project […]
Merger + Acquisition Support Brochure
When it comes to technology, mergers and acquisitions can be a certified nightmare. That’s why Teksetra is here to help support you through the entire transition. Our team of certified technology experts can help make sure all your devices are operating at full capacity and working seamlessly together from day one. Get the Full Merger […]
IT Support Brochure
When you need access to expanded IT capabilities, talents, and resources, it helps to have a trusted outsourcing partner on standby. With Teksetra’s outsourcing program, our highly trained IT support technicians can seamlessly integrate into your existing operation, so your team can focus on what they do best. Get the Full IT Support Brochure
Installation Brochure
Whether you’re bringing new technology into your business, refreshing outdated hardware, or simply relocating equipment from one space to another, professional installation is often the fastest, most reliable way to make sure your project runs smoothly. Our expert installers are here to provide you with total installation support. Get the Full Installation Brochure
4 Tips to Improve Project Management in Your Business
If you have noticed that many projects in your organization take a long time to complete or go unfinished altogether, you may need to rethink your project management strategies. Project management has a reputation of being a midpoint between an art and a science. In other words, it hinges on implementing robust processes while promoting collaboration and […]
How to Get Back on Track After Scope Creep
New client requests and unforeseen complications can slowly but surely extend the scope of any project. While it’s essential for project managers to set up projects to avoid scope creep, many uncontrollable factors can drastically affect a project. Mandatory changes can pop up, tests can reveal problems, and projects change. Unfortunately, this all often leads […]
What is Scope Creep and How to Avoid It
Scope creep is one of a project manager’s biggest nightmares. Before you know it, a three-month project has 3x as many deliverables and has taken twice as long. Chances are, you and your team are not just slow. Instead, you’re dealing with scope creep. The project’s original scope has been altered drastically with new demands […]
On-Site IT Services vs. Remote IT Support
IT (information technology) is crucial for businesses in all industries, as it is the hub for all digital business functions. Properly managing your IT infrastructure is essential for your company’s efficiency and security, but it’s also essential to keep costs under control. Many organizations outsource their IT support, especially for complicated projects. On-site IT service and […]
Data Center Decommissioning Checklist
A checklist may be just what you need to tackle the daunting task of data center decommissioning. While you’ll undoubtedly need to dismantle servers as part of your process, there’s a lot more involved in data center decommissioning. You’ll need to consider all of the different equipment and support systems while smoothly transitioning the system. When […]
What are IT Support Services?
Understanding the subject of information technology support is no simple task. The landscape of the IT field is massive, and it encompasses a huge variety of deeply complex subjects — things like network security, hardware and software implementation, data protection, operating system upgrades, office relocations, and so much more. In short, IT support refers to […]
Data Center Setup Checklist
Data centers have been around for years, but very few function optimally. Your organization needs an efficient data center tailored to your unique needs. From hardware to design, there are many considerations when setting up your data center. In this guide, we’ll review what you need to know about setting up your data center. What […]
What Is a Managed Service Provider?
According to the experts at Gartner, the definition of a Managed Service Provider (MSP) is: A managed service provider (MSP) delivers network, application, system and e-management services across a network to multiple enterprises, using a “pay as you go” pricing model. A “pure play” MSP focuses on management services as its core offering. In addition, the MSP market […]
IT Project Management: 7 Ways it Helps Your Business
Digital experiences have become a growing part of the banking ecosystem in the last decade. While retail banking has generally been on the cusp of digital innovations, commercial banking faces pressure to catch up. A study from Fraedom revealed that 95 percent of commercial banking clients who use digital banking in their personal lives expect […]
The Ever-Changing Challenges of Financial Institutions
Financial institutions face significant issues today. Not only must this industry grapple with the changes in the financial market, but in business practices at large; a changing workforce, constant advancements in technology, and evolving regulations. Only those firms that can predict and plan for these changes will have the opportunity for great success in the […]
The Future of IT Outsourcing
Information Technology (IT) has grown to become a massive business sector that encompasses all facets of computing hardware, software, data, and the sending and retrieving of digital communications. Today, humanity is living in the age of “The Internet of Things” (IoT) and what this means is that there have never been more devices connected and […]
Teksetra Services Frequently Asked Questions
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IT Support Video
When you need access to expanded IT capabilities, talents, and resources, it helps to have a trusted outsourcing partner on standby. With Teksetra, our highly trained IT support technicians can seamlessly integrate into your existing operation, so your team can focus on what they do best. Learn more about IT support. TRANSCRIPT: If you’re a […]
Project Services Video
There’s a reason why some of the nation’s top Fortune 500 companies trust Teksetra project managers to help them organize, plan, and execute their most complex projects. With decades of experience, state-of-the-art tools, and all the resources you need, the Teksetra team provides total project support — from intake to completion. Learn more about our […]
Teksetra Outsourcing Video
In the world of outsourcing, Teksetra outsourcing is anything but typical. We have operationalized outsourcing to professionally manage every aspect of your project, from the initial call to the final billing. Teksetra acts as an extension of your own team, providing all the right resources to help you get more work done. Teksetra puts all […]
Mergers + Acquisitions: Top 5 Technology Considerations
There are many moving parts to consider when entering into Mergers & Acquisitions (M&A). Thoughtful integration of the culture, workflow, and operations of two existing companies can reap incredible rewards—if handled correctly. However, failing to address key opportunities can cause years of frustration and missed opportunities. For example, proper evaluation of technology systems goes a […]
The Anatomy of a Master Service Agreement
Whenever a business decides to partner with a technology provider, it’s important for both parties to outline the terms of the agreement that will provide the guidelines of their work agreement. This includes what each party will do individually, what both parties will do together, and the accountabilities and terms should the agreement not be […]
How to Manage Big IT Projects with a Small IT Team
If your business is anything like the majority of others in the U.S., you probably don’t have a large, dedicated IT team on staff that’s capable of handling all of your technology needs, big or small. This is totally normal. For most businesses, if they do have an on-staff IT professional or small team, they’re typically […]
Server Decommissioning Checklist: 11 Simple Steps
If you’re on the hunt for a server decommissioning checklist, chances are you’ve already been given a heads up: decommissioning servers can be a serious undertaking. Between coordinating numerous responsibilities and team members, ensuring complete regulation compliance, creating strategies to address potential (or inevitable) complications, locating qualified project managers, managing contractors, and maintaining strict records […]
What Are Professional Services Organizations (PSOs)?
Your business is booming. Your days are busy, and so is your staff—from employees all the way up to management. This is every CEO’s dream. However, without the right help, it can quickly turn into a nightmare. Projects don’t stop coming in just because you’re at full tilt. Your business has to keep up the […]
5 Reasons Why SLAs are Key to Project Delivery Services
What is an SLA? A service-level agreement, or SLA, is a contractual arrangement specifying a service or set of services and the costs associated with them. When you and a vendor agree to do business together, the SLA: Sounds simple, right? But SLAs are more than the sum of their parts. An SLA can save you […]