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Shipping Policy


Risk of Loss or Damage

Teksetra will advise the manufacturer of Customer’s requested shipping dates, but Customer will accept and abide by any manufacturing or shipping date or sequence of devices established or amended by the manufacturer. Customer accepts all risk of loss or damage of devices from and after their delivery to the transportation carrier. Teksetra will arrange for coverage against risk of loss or damage while devices are in transit to Customer. Such coverage will be at Customer’s expense.

Shipments via non-Teksetra shipping accounts at Customer’s expense may ship outside of specified timeframes listed elsewhere. Some items may not be eligible to ship via customer account. Customer agrees to pay invoiced amount if shipment is not possible via their preferred account. Teksetra agrees to make every effort to honor requests for shipment via non-Teksetra shipping account.

Price + Payment

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. If your order is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Prices and terms of payment for each device are stated herein, and do not include transportation charges or taxes. Payment in full for each device shall be due on delivery to Customer. Payment in full will be due immediately if Customer refuses or delays taking delivery. If scheduled delivery date is extended on request of, or by the action of Customer, then Customer will pay any additional fee or charge assessed by the manufacturer, together with any warehouse charges and other related expense, if any.


In addition to the prices stated herein, the Customer agrees to pay amounts equal to any taxes resulting from this Agreement or any activities hereunder, exclusive of taxes based on net income. The Customer shall bear any personal property taxes assessable on on-order devices on or after delivery to the carrier.

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