Managed IT Services

Whether you need to cover for employees who are out of the office, or want to supplement your internal team with specialized IT personnel, we’ve got your back. Our expert technicians can fill in those gaps on a daily, weekly, monthly, or on-demand basis, whatever suits your company’s needs best.

At Teksetra, we can assist your business in keeping up with the latest cybersecurity trends, IT strategies, and best practices. As your technology advisors, our team provides training programs, licensing for WatchGuard + Symantec, and other industry-leading cybersecurity training such as KnowBe4.

IT audits and insurance compliance are essential for your organization to maintain the security and stability of your operations. Through our comprehensive assessments, we’ll help you identify and mitigate risks to prevent costly security breaches, regulatory penalties, and insurance claim denials, all of which can negatively impact financial health and reputation.

With our IT disaster recovery (IT DR) services, we’ll restore your organization’s critical IT systems and data to normal operations after issues occur due to natural disaster, cyberattack, or human error. From risk assessment to disaster recovery planning and testing, Teksetra’s team of experts can help your organization maintain business functions and protect your assets, customers, and reputation in the face of a disruptive event.

Network security is essential for any business to maintain a secure and efficient network infrastructure to protect your sensitive data and assets. Our network security and support includes configuring, monitoring, and troubleshooting network devices, ensuring that your protocols are up-to-date, as well as providing technical support to your IT team.

We realize that your internal team may lack the capacity or expertise to safeguard the cybersecurity of all your remote workers. With Remote Management Monitoring (RMM), we can help you improve your remote work management and security, with no requirement for a long-term contract.

Our OS + 3rd Party Patch Management services ensure that your software systems stay current with the most recent security updates and patches. Our IT specialists will take care of the identification and remediation of any vulnerabilities and weaknesses in your operating and third-party software systems.

With Microsoft 365 (M365), you’ll have access to a powerful suite of tools to improve collaboration, increase productivity, and enhance security. We’ll  get you set up with features such as Advanced Threat Protection, which helps to protect against malicious attacks, Data Loss Prevention to prevent accidental data leakage, and Office apps including Word, Excel, PowerPoint, Outlook, OneNote, Access, and more.

Our goal is to proactively detect and address your potential security weaknesses before they can be exploited by attackers, and our vulnerability management services can do just that. We’ll help your organization stay ahead of the latest threats, improving your overall security posture while complying with standards and regulations. Additionally, vulnerability management can save on costs associated with data breaches, downtime, and recovery efforts.

Managed antivirus provides protection against malware, regular updates, centralized management, improved productivity, and cost savings. By actively scanning for and removing viruses and malware, managed antivirus can protect your business against the latest threats. Additionally, we can save your organization money by preventing costly security incidents.

Web content filtering provides protection against online threats, increases productivity, allows for control over internet usage, ensures compliance with regulations, and optimizes bandwidth. It blocks access to malicious websites, reduces distractions, and restricts access to certain types of websites to ensure that your employees are using company resources for work-related tasks only. It can also help your company comply with industry regulations and protect against legal liability. By blocking access to bandwidth-intensive websites, web content filtering optimizes network bandwidth and ensures that critical applications are not slowed down.

Multifactor authentication (MFA) provides enhanced security, protection against phishing attacks, compliance with regulations, improved user experience, and reduced risk of data breaches. By adding an extra layer of security beyond a username and password, MFA makes it more difficult for hackers to gain access to your sensitive information.

With server backup and restoration, your IT team can have peace of mind knowing that your critical data is backed up. Plus, having a partner to help restore it can minimize downtime which enables your employees to resume their work quickly, increasing productivity and minimizing revenue losses.

Our custom IT solutions are designed to cater to your unique needs, be it upgrading outdated hardware and operating systems, setting up a new office or branch, or resolving any issues with your current hardware or software.