Financial Solutions
With more than 45 years of industry expertise, nobody understands the needs of your financial institution like Teksetra.
Your financial institution deserves comprehensive technology solutions and support. At Teksetra, you can get easy access to a wide range of flexible services from a single trusted partner. With more than 45 years of financial expertise behind us, we’re ready to get to work.
Benefits
Reduce Downtime
Uptime is critical to your financial institution’s customer experience and operational efficiencies. Our high-quality products, robust repair and maintenance plans, and comprehensive technology services are designed to mitigate downtime and provide swift resolutions when technology does go down.
Augment Your Team
With our certified technicians, experienced project managers, installation experts, and more, the Teksetra team is ready to deliver support where you need it most. We can seamlessly integrate into your organization to fill competency gaps and provide specific expertise.
Consolidate Vendors
When your hardware requires maintenance or you need support for a specific project, you shouldn’t have to spend time contacting and coordinating multiple vendors. With Teksetra, you can get total technology support from one partner, ensuring continuity and predictability of service delivery.
One Number to Call
Getting the technology services and support your financial institution needs has never been easier. With one number to call, you’ll never have to worry about which vendor to reach out to when a problem arises. Just get in touch with Teksetra, and we’ll start working on a solution.
Flexible Solutions for Financial Institutions
From cybersecurity expertise to high-performance hardware solutions, Teksetra provides all the technology support your financial institution needs in one convenient place. See how our wide range of services can help your business.
IT Support
Chances are that if you have an in-house IT team, they already have a lot on their plate. That can make it challenging to keep up with daily technology issues, new projects, and ever-changing best practices. At Teksetra, we specialize in IT support for small- to mid-sized banks, providing the extra expertise you need to reach all your technology goals. Through Teksetra’s on-demand nationwide outsourcing program, we can perform expert on-site and remote IT support, provide professional IT consulting, and even supplement your team with experts in specific fields.
Our IT Support:
- WatchGuard and Symantec Licensing
- KnowBe4 Security Testing
- Cybersecurity Audits + Support
- Cloud Storage Support
- Training
- Server + Network Support
- And More
Project Services
Get more work done and check more projects off your to-do list with Teksetra. With our range of flexible project services and a nationwide outsourcing program, we can help you tackle your financial institution’s biggest challenges. Our team is packed with qualified IT professionals and experienced project managers that have spent years serving the financial industry. With our on-demand support, your internal team can focus on their areas of expertise while we take on the projects where you need the most help.
Our Project Services:
- Equipment Install Move Add Change (IMAC)
- Moves + Relocations
- Software Installations + Upgrades
- Windows 10 Migrations
- Commissioning + Equipment Testing
- Low-Voltage Cabling
- Decommissioning
- Digital Signage
- Audiovisual Solutions
- And More
Repair + Maintenance
We understand that downtime is a four-letter word in any business that focuses on customer service — and that goes double for the financial industry. That’s why Teksetra offers reliable on-site and off-site repair and maintenance services. With one quick call to one trusted vendor, you can get all the repairs you need — and our services can even be faster than manufacturer repair. We offer repairs for major OEMs, and that means we can repair most makes, models, and types of financial hardware. We even offer support for both in- and out-of-warranty equipment — all with predictable contract pricing.
Our Repair + Maintenance Services:
- On-Site Repair
- Off-Site Repair
- Depot Repair
- Advanced Unit Exchange
Third Party Logistics + Fulfillment
Operating a financial institution can be tough enough without managing your own fulfillment. When you choose Teksetra as your 3PL partner, we’ll manage every aspect of your fulfillment needs from our dedicated fulfillment center. We provide strict content security, real-time reporting, inventory visibility through our online portal, and detailed shipping and billing information. We also offer custom shipping options based on your institution’s unique needs.
Our 3PL Services:
- Warehousing
- Picking
- Packing
- Shipping
- Billing Management
- Kitting
- Packaging Inserts
- And More
Audiovisual + Digital Signage
AV technology is one of the fastest and most effective ways to elevate your financial institution’s customer service, boost productivity, and enhance your business’s professional atmosphere. Teksetra offers total support for audiovisual and digital signage solutions. That means we’ll be with you from the initial planning of the project all the way through ongoing maintenance. With a vendor-agnostic approach and a wide selection of displays, projectors, software, and more, we can help you find the perfect solution for your business. Plus, with our expertise in the financial industry, we can develop a solution that performs seamlessly alongside your tightly secured networks.
Our Audiovisual + Digital Signage Solutions:
- Robust Planning
- Projectors + Displays
- Software
- Mounts + Enclosures
- Media Players
- Audio Solutions
- Professional Installation
- Expert Maintenance + Support
- And More
Sound Masking
If you operate a financial institution, chances are you’re familiar with the Gramm-Leach-Bliley Act, which requires financial institutions to protect customers’ financial information, including how it’s collected, stored, and used. Sound masking from Teksetra is a simple, cost-effective way to ensure your business complies with this act. Our sound masking technology helps camouflage human speech, providing a more private, comfortable setting for your customers to conduct financial interactions. On top of that, this easy-to-install solution can help boost employee productivity, reduce stress, and give your employees the speech privacy they deserve. Our technology is designed to be scalable for any size space, and our emitters can be implemented in new constructions or retrofitted for existing environments.
Our Sound Masking Solutions:
- Multiducers
- Mounts
- Speakers
- Amplifiers
- Accessories
- And More
Thermal Scanning
Today, keeping your employees and visitors safe, happy, and healthy has never been more important. Add an extra layer of safety with non-contact temperature screening devices. With highly accurate thermal technology to detect high temperatures, these products provide instant notifications to help your branch or corporate office identify potentially infectious employees and visitors. This empowers your FI to improve safety by limiting access to your facility for these individuals.
Our Temperature Screening Kiosks:
Assessments + Consulting
Wondering if your financial institution is using the right technology to maximize efficiency, ensure cybersecurity, and deliver optimum customer experience? Teksetra offers expert hardware consulting and technology assessments to help you find out.
Our Assessment + Consulting Services:
- Hardware Audits
- Site Surveys
- Risk Assessments
- Detailed Reports
- Hardware Recommendations
- Timeline Delivery
- And More
Equipment Leasing
To help ensure that you get the hardware you need quickly, and to give your business the competitive edge it deserves, Teksetra offers equipment leasing and financing. This allows you to pay for your equipment as revenue is earned, providing significant financial flexibility.
Our Equipment Leasing Options:
- Check Scanners
- Document Scanners
- Printers
- Payment Terminals
- Currency Management Devices
- AV Hardware
- Digital Signage Hardware
- And More
Lifecycle Services
It’s important to have a plan in place for when your technology has reached its end of life. That’s why Teksetra provides comprehensive equipment lifecycle services. We take a vendor-agnostic approach to hardware, enabling our team to provide objective, consultative support. We’ll help you choose the right equipment replacements by examining options from all the leading brands.
Our Lifecycle Services:
- Procurement
- Equipment Refreshes
- Lifecycle Replacement Plans
- IT Asset Disposition (ITAD)
- Recycling
- And More
ITAD + E-Waste Management
Are you tired of that closet full of technology devices that are broken beyond repair but can’t be thrown in the regular trash? We can help you manage that with simple, cost-effective, and certified ITAD and e-waste management services. We’ll gather your devices, securely transport them, degauss and cleanse the data, then properly recycle or resell your old equipment. In fact, depending on the equipment’s remaining useful life, you may even see some cash when we resell these. Either way, you can now use that closet, shelf, or other storage location for something far more useful to you and your facility.
Merger + Acquisition Support
If you’re planning to undergo a merger or acquisition, or if you’re already in the middle of one, you know how complex the process can be — especially when it comes to technology. That’s why Teksetra is here to support you. Our merger and acquisition support specialists can help you understand which technologies will work together, which ones will need to be updated, and what should be replaced during the process.
Our Merger + Acquisition Support:
- Technology Assessments
- Hardware Consulting
- Moves + Relocations Support
- Project Services
- Professional Installation
- And More
Remote Deposit Capture
If your customers have been asking your financial institution about more convenient ways to deposit their funds, don’t worry, you’re not alone. That’s why many banks have turned to remote deposit capture (RDC) as a cost-effective, secure solution. RDC allows your customers to access their funds within two or three business days, several days faster than traditional deposit options. Plus, with fewer trips to the bank, your customers can focus on running their business. This dramatically improves the customer experience of your commercial banking customers, and that means more long-term relationships with your financial institution. We call that a win-win.
Our Remote Deposit Capture Solutions:
- Risk Assessments
- Software Implementation
- Hardware Recommendations
- Assessments + Consulting
- Fulfillment
- Repair + Maintenance
Teller Image Capture
When it comes to your financial institution, speed of service can have a significant impact on your overall customer experience. Teller image capture (TIC) technology helps boost the efficiency of your check processing system by automating a traditionally manual process. This not only enhances customer experience, but it also reduces personal costs, minimizes float times, lowers processing costs, and mitigates fraud.
Our Teller Image Capture Solutions:
- Hardware Recommendations
- Software Implementations + Upgrades
- Professional Installation
- Risk Assessments
- Fulfillment
- Repair + Maintenance
Products
Finding the right hardware for your financial institution doesn’t have to involve scouring multiple websites for the right fit. At Teksetra, we take a vendor-agnostic approach to hardware, bringing the best of the best products together in one convenient place. That means you can get all the right solutions for your business from one trusted partner. Our hardware experts understand the needs of the financial industry, and they can even help you narrow down your choices if you’re not sure which product is right for you.
Our Products Include: