Description
Next-Day Replacement
Our Next-Day Replacement option increases uptime and keeps your devices (and business) running smoothly.
How does it work?
When a contracted device goes down, order a next-day replacement for exchange with the Teksetra. After purchase, we will confirm the device and serial number that requiring exchange and repair is under valid and active contract. We’ll ship an identical make and model to your establishment by the next business day. When it arrives, simply place your broken device in the same shipping box and send it back to us. It’s that easy.
Terms + Conditions
Defective device(s) listed above must be returned to Teksetra less than 45 business days after the next-day replacement is issued. Ensure that you do not return the new device just sent to you. If defective device(s) are not returned within the specified timeline, you (or your customer) will be billed for the cost of the defective device(s). Defective device(s) returned delinquently outside of this specified timeline will not be credited. Normal exclusions apply including acts of God, replacement of consumables and user abuse.