To get the most out of outsourcing, you need a simple process, powerful resources, and total visibility throughout the course of your projects — and Teksetra was designed to deliver all that and more. Our outsourcing program achieves a 97% SLA performance, which results in repeat customers, the consistent completion of million-dollar projects, and thousands of devices repaired annually.
Not sure what you need? Contact us we’ll give you all the options
Tell us about your outsourcing needs
Gain bench strength and fill in the gaps on your team with access to our nationwide network of thousands of hand-selected technicians.
We’ll match the right skilled professionals and technology solutions to help you get ahead — without additional overhead.
With on-demand expertise and a versatile team of experts on your side, your biggest challenges won’t stand a chance.
Check more items off your list! Teksetra puts all the technology services your business needs in one place to help you get projects done.
With thousands of Teksetra-certified technicians across all 50 states, finding the skills and expertise you need is easy. Our qualified experts are manufacturer-certified by the leading brands, and every Teksetra technician is hand-selected and rigorously vetted with an 18-point background check, formal interview, and drug testing (if required).
The key to successfully completing your projects is having optimal support. We use a variety of factors to determine the appropriate technician(s) to dispatch for your project, including geographic area, technician ranking, skills, OEM certifications, HIPAA certification, ongoing availability, and more.
To ensure our technicians meet new or specific certification requirements, such as EVID and HIPAA, Teksetra recruiters proactively help technicians attain additional certifications through online training, testing, and other processes. Technicians increase their likelihood of working on Teksetra projects by holding more OEM certifications and maintaining high performance ratings.
Our expert project managers evaluate your goals, budget, and timeline to deploy a perfectly sized team to improve your time to completion. To ensure that all work is completed to your specifications, they create a detailed project plan, including clear statements of work and measured service level agreements (SLAs).
Our state-of-the-art call monitoring and tracking system provides you with real-time reporting on the status of your project. Through our platform, you have 24/7 access to technical support, a secure portal to open service calls, and visibility of detailed service reports.
Teksetra works as an extension of your own team. We can provide fulfillment solutions anywhere across the continental U.S., managing all aspects of your warehousing, picking, packing, shipping, and billing needs so you can focus on what you do best.
