With so many options on the market, it can be tough to find the perfect remote deposit capture solution for your financial institution and its customers. At Teksetra, we’ll walk you through every step of our RDC process to find a solution that meets your needs, fits within your budget, and helps your financial institution achieve its goals.
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Traditional methods for depositing checks can be time-consuming for your staff. RDC can eliminate hours of transaction recording from your team’s schedule, giving them valuable time back.
Physical check deposits are full of hidden costs, including labor, transportation, and mileage. With RDC technology, both you and your business clients can eliminate these sometimes hidden costs from your budget.
RDC is a simple, effective way for your financial institution and customers to streamline their check depositing process. Now, that time can be spent focusing on more important tasks.
RDC can help create a stronger, more trusting relationship between your institution and its business customers. While they get faster access to their funds, you get valuable time and money back.
The first crucial step of our RDC process is to gain a thorough understanding of both your financial institution’s and your customers’ unique needs. We’ll discuss every detail, including your budget, timeline, customer base, and more. This comprehensive discovery period allows us to better grasp what you’re hoping to achieve with RDC, as well as identify the most suitable hardware solutions and strategies to best meet your specific requirements.
Next, we’ll assist you in selecting the perfect check scanners tailored to both your needs and those of your customers. At Teksetra, we take a vendor-neutral approach to hardware, ensuring you have access to a wide range of check scanner options from all the leading manufacturers. This guarantees that you find the exact check scanner you need to successfully achieve your RDC goals, compatible with your software, and well within your budget.
Make it easy for your employees and customers to transact with a custom ecommerce site or catalog for your RDC program! We offer flexible payment methods, including invoicing and credit card payments, for both you and your customers. Additionally, with your own ecomm site, you can view past order history for your individual account or entire team with one login, place orders 24/7, and get instant account support via chat or phone call from 8 am – 5 pm CST.
When it’s time to start with RDC, Teksetra will manage all aspects of your check scanner fulfillment. Instead of handling storage, packing, shipping, and billing, our team takes care of every step. This ensures your customers access a range of RDC check scanners, while your team focuses on core tasks. Partnering with Teksetra helps your facility handle RDC demand spikes and avoid wasting space on storage during slow periods. With Teksetra, your clients receive excellent service year-round, under your name.
When it comes to remote deposit capture, having a reliable check scanner repair and maintenance plan available for your business clients is absolutely critical. Teksetra, as an authorized service provider, offers a comprehensive range of on-demand repair and maintenance services, including expert tech support and efficient repairs. This way, when any issues arise, your customers will know exactly who to call for prompt and effective support, ensuring minimal disruption and continuous operational efficiency.
Ensure your RDC program runs smoothly and delivers outstanding service with real-time performance data. Our secure reporting tools provide comprehensive insights into your RDC operations. Monitor metrics, track transaction volumes, and spot potential issues before they affect service quality. With detailed analytics, make informed decisions to optimize processes, ensure maximum uptime, and enhance customer experience. Equip your team with the information needed to maintain standards and swiftly address any challenges.
You gain access to a wide range of check scanner options with Teksetra. Our vendor-neutral approach to hardware and our deep, long-standing relationships with all the leading brands, works to your benefit by simplifying your RDC program. Browse our collection of remote deposit capture equipment below to see which options are right for you.
