What Is Sound Masking?
Ever been distracted at work by a nearby conversation or overheard something confidential in a waiting room? Don’t worry, you’re not alone. That’s because when the room is quiet, ever sound seems louder, and that makes them almost impossible to ignore. View our infographic to find out how sound masking works, who uses it, and the benefits, or learn more about our solution here.
How Does Sound Masking Work?
By gently raising the ambient noise in the room, sound masking makes other sounds seem less noticeable. This unobtrusive sound can help improve employees’ concentration, reduce distractions, and boost speech privacy.
Sound masking technology emits a low shushing noise called pink noise (just imagine the sound of an HVAC unit). This sound is then manipulated and tailored to match the needs of each room it’s being used in.
The result? Human speech is camouflaged and distracting noises become less apparent. The good news is, close by conversations remain crystal clear, but distant conversations are all but unintelligible.
What are the Benefits of Sound Masking?
- Fewer Distractions: Without sound masking, noise distractions can cost employees as much as 86 minutes of work each day.
- Increased Productivity: Sound masking has been shown to boost productivity anywhere from 3 to nearly 20 percent.
- More satisfied employees: Research shows that noise distractions can lead to stress, poor performance, and job dissatisfaction. Sound masking can help, and it’s even been shown to reduce stress by as much as 27 percent.
Who Should Use Sound Masking?
Poor speech privacy is one of the biggest problems for employees. With sound masking, businesses can improve privacy, reduce distractions, and improve both confidentiality and compliance.
Sound masking benefits a variety of industries, including financial institutions, healthcare facilities, offices, government agencies, religious institutions, and law offices. Since sound masking is cost-effective, simple to install, and virtually maintenance-free, there’s no limit to who can benefit from an installation.
The Health Insurance Portability and Accountability Act (HIPAA) mandates how a healthcare provider collects, stores and uses personal health information. HIPAA requires that providers implement safeguards to protect patient privacy, which includes overheard conversations. Healthcare facilities can boost their HIPAA compliance by deploying sound masking in waiting rooms and treatment areas.
The Los Angeles Times also cites recent studies that, “link excessive noise to a higher risk of heart attacks and high blood pressure” making noise more than an irritant; it is “a serious public health problem.”
Financial institutions such as banks, credit unions, and investment services companies are legally bound to upholding information security for their clients on account of the Gramm-Leach-Bliley Act (GLBA). Enacted by the United States Congress in 1999, the GLBA requires institutions that provide financial services, products, or advice to safeguard their customer financial data. Sound masking helps FIs meet this goal in an effective and discreet way.
Sound Masking Video
Protect your customers' and team members' confidential conversations. Watch to learn about our sound masking solution that is easy to implement, low cost, and completely invisible, providing you with a high return in client confidence.
Sound Masking Frequently Asked Questions
Questions about sound masking? Download our FAQ sheet for answers to frequently asked questions.
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