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Government Solutions

As your preferred vendor, Teksetra can provide the total technology support you need while always keeping security top of mind.

Technology plays a critical role in keeping government facilities operating at maximum efficiency while securing sensitive data. The trouble is that more technology on site means more IT, maintenance, and installation needs than ever before. To ensure that your facility is receiving consistent technology support, you deserve a partner that understands the needs and security protocols of government institutions. With Teksetra as your single-source provider of total technology support, you can minimize unnecessary security risks, improve efficiencies, and get the expertise you need to get more work done.

Benefits

On-Demand Support

With access to a nationwide network of thousands of hand-selected technicians, you can get the on-demand expertise you need to take on more projects and accomplish more of your institution’s goals.

Economy of Scale

More vendors means more coordination, more management, and more headaches. With Teksetra as your single-source technology partner, you can enjoy economy of scale by consolidating vendor relationships.

Improved Security

Our highly trained technicians are experienced with the tightest security protocols of high-profile agencies (whose names we can’t mention, for obvious reasons). As your preferred vendor, we can ensure your technicians always have proper clearance.

One Point of Contact

Teksetra helps simplify your technology support process. With just one call, you can get on-site repair, IT support, professional installation, and much more from a team of highly trained, security-focused technicians.

Total Technology Support for Government Facilities

Government work is serious business. You deserve a technology support partner that takes your success and uptime seriously, too. Teksetra understands the complexities of government facilities, and we’re committed to providing reliable, flexible support where and when you need it most.

Installation

Government agencies and institutions are built on efficiency. So, when the time comes to introduce new technology to your location, it helps to have a trusted technology partner that understands why every second counts. Teksetra offers professional installation services to help get your new technology up and running quickly while minimizing disruptions to your day-to-day operations. Our expert team of installers can seamlessly integrate a wide range of technologies into your facility, from printers and scanners to audiovisual solutions and sound masking. Professional installation can help protect your hardware from day one, reduce future downtime, and increase the longevity of your technology.

Our Installation Services:

  • Technology Equipment + Devices
  • Servers
  • Point-of-Sale Equipment
  • Payment Hardware
  • PCs
  • Printers
  • Office Equipment
  • Software Upgrades + Deployments
  • Check Scanners + Receipt Printers
  • Digital Signage
  • Audiovisual Solutions
  • Temperature Screening Kiosks
  • And More

IT Support

Chances are that your government institution has a long list of IT needs, and your internal team’s plate is consistently full. At Teksetra, our nationwide network of highly trained technicians can provide the expertise and IT support your team needs to get more work done. From daily requests to complex projects, our security-focused technicians can seamlessly integrate into your existing team to provide help where you need it most. So, whether you need professional remote support, a single expert for a specific task, or a team of technicians for a large project, Teksetra has you covered.

Our IT Support:

  • Server + Network Support
  • Server Relocations + Upgrades
  • WatchGuard and Symantec Licensing
  • KnowBe4 Security Testing
  • Cybersecurity Audits + Support
  • Cloud Storage Support
  • Training
  • Server + Network Support
  • And More

Project Services

Tackling large technology projects can be hard while you’re trying to keep up with all the day-to-day challenges that come your way. More often than not, that means that your institution’s most complex tasks get put on hold. That’s why Teksetra offers total project support. Our team of experienced project managers and IT professionals are here to help you tackle projects of all sizes, from moves and relocations to complex installations and additions. We can help you work through the logistical challenges of large-scale projects, professionally manage every aspect of the task, and let your team focus on what they do best.

Our Project Services:

  • Moves + Relocations
  • Equipment Commissioning + Decommissioning
  • Hardware Additions + Changes
  • Software Installations + Upgrades
  • Windows 10 Migration
  • Low Voltage Cabling
  • Digital Signage
  • Audiovisual Solutions
  • Sound Masking
  • And More

Relocation

Moving or relocating a business of any kind can be challenging. These types of projects only grow in complexity when you need to protect valuable equipment that contains sensitive data. At Teksetra, our relocation experts can deliver quick, efficient, and secure moves of all sizes. From simple room-to-room or floor-to-floor moves to entire building relocations, our team can provide the support you need from start to finish. We’ll manage every aspect of your transition, including disconnecting and reconnecting all your most valuable and complex technology. Plus, our process helps ensure minimal disruption to your operation while maintaining the highest levels of security.

Our Relocation Services:

  • Entire Building Relocations
  • Moving Equipment within an Existing Location
  • Floor-to-Floor Relocations
  • Cube-to-Cube Moves
  • Disconnect
  • Reconnect
  • And More

Repair + Maintenance

For government institutions, technology downtime can have significant impacts with wide-reaching consequences. That’s why it’s important to have a protocol in place for when hardware inevitably malfunctions or breaks. Teksetra provides both on-site and off-site repair and maintenance solutions for most makes, models, and types of office technology. With just one call to one vendor, your institution can get the flexibility it needs to get back up and running as quickly as possible. Our nationwide network of hand-selected technicians can service both in-warranty and out-of-warrant hardware, and our predictable contract pricing ensures that your institution gets the support it needs without surprises.

Our Repair + Maintenance Services:

  • On-Site Repair
  • Off-Site Repair
    • Depot Repair
    • Advanced Unit Exchange

Third Party Logistics + Fulfillment

If warehousing and shipping aren’t in your government facility’s core competencies, don’t worry — you’re not alone. Many businesses find it both challenging and time-consuming to manage their own fulfillment needs. At Teksetra, we’ve specialized in logistics and fulfillment services since 1974, helping businesses like your institution simplify their processes and get valuable time back. The expert team at our dedicated fulfillment center can manage every aspect of your fulfillment needs, from warehousing and picking to shipping and billing — and everything in between. We provide total content security, full visibility into the fulfillment process through our secure online portal, real-time reporting, and custom shipping options. That way, you can trust that your inventory is in good hands and your team can get back to focusing on what they do best.

Our 3PL Services:

  • Warehousing
  • Picking
  • Packing
  • Shipping
  • Billing Management
  • Kitting
  • Packaging Inserts
  • And More

Audiovisual + Digital Signage

Audiovisual (AV) equipment and digital signage are easy and effective ways to boost your institution’s efficiency, enhance communications capabilities, and increase both employee and visitor satisfaction. From wayfinding kiosks and digital message boards to video conferencing equipment and high-quality projectors, there are endless ways for government institutions to leverage AV technology. At Teksetra, we specialize in creating custom AV solutions that meet your security needs, fit within your budget, and help your facility achieve its goals. We’ll work closely with your team to create the perfect package, providing everything you need to start utilizing AV as quickly as possible, including hardware, mounting equipment, software, professional installation services, and ongoing support plans.

Our Audiovisual + Digital Signage Solutions:

Sound Masking

Maintaining confidentiality and efficiency is critical in the successful operation of government facilities. Sound masking is one of the simplest, most cost-effective, and most easily implemented ways to ensure that your institution is achieving these goals. Sound masking hardware uses a non-intrusive sound called pink noise to help enhance speech privacy, reduce workplace distractions, and boost efficiency by camouflaging other sounds throughout your facility. At Teksetra, we offer scalable sound masking solutions that can be easily installed in the areas where you need it most, whether that’s a single common area, an entire floor, or around your entire institution. Our systems can be installed in both new constructions or existing structures, providing a simple solution to one of the workplace’s most common problems — too much or too little noise.

Our Sound Masking Solutions:

Thermal Scanning

Now more than ever, government facilities are laser-focused on the safety, health, and wellbeing of visitors and employees alike. To help promote a safer environment, Teksetra offers contact-free, highly accurate thermal temperature screening devices. This technology can help add an extra layer of protection for those who visit and work in your facility. These devices quickly scan individuals as they enter your location, providing instant notifications of potentially infectious people. This allows your facility to respond in real time, limiting access to those individuals while improving the safety of those already inside.

Our Temperature Screening Kiosks:

Assessments + Consulting

With so much technology spread throughout your government facility, it can be tough to know whether your hardware, systems, and network are optimized for maximum efficiency and security. At Teksetra, our expert team offers professional assessments and consulting services to help make sure you’re getting the most out of your technology. We’ll conduct a thorough investigation into your equipment, identify opportunities for consolidations or upgrades, and pinpoint any weaknesses in your cybersecurity. After that, we’ll provide detailed reports of our findings and work with your team to identify appropriate next steps.

Our Assessment + Consulting Services:

  • Hardware Audits
  • Site Surveys
  • Risk Assessments
  • Detailed Reports
  • Hardware Recommendations
  • And More

Equipment Leasing

Your budget is tight, making it challenging to acquire new technology when devices malfunction or you add to your existing team. To ensure that your facility has the tools it needs to achieve its goals, we offer equipment financing and leasing to our valued customers. Financing allows your institution to pay for equipment as it receives funding, ensuring your budget doesn’t hold you back from completing vital projects.

Our Equipment Leasing Options:

  • Check Scanners
  • Document Scanners
  • Printers
  • Payment Terminals
  • Currency Management Devices
  • AV Hardware
  • Digital Signage
  • And More

Lifecycle Services

To ensure consistency, oversight, and efficiency, you rely on detailed processes and protocols for a vast majority of your operations. Why should the lifecycle of your hardware be any different? With Teksetra, your institution can make sure it’s prepared for when your technology has reached its end of life. With our comprehensive, vendor-agnostic approach to lifecycle services, we’ll help your team identify the best possible replacements for all of your most critical devices. That way, when the time comes, your team knows exactly what to do next.

Our Lifecycle Services:

  • Procurement
  • Equipment Refreshes
  • Lifecycle Replacement Plans
  • IT Asset Disposition (ITAD)
  • Recycling
  • And More

ITAD + E-Waste Management

Few industries are as familiar with sensitive data as government facilities. Since many devices can’t simply be thrown away, such as laptops, servers, hard drives, and other hardware containing important information, it’s important for government institutions to identify partners that specialize in technology disposal. Teksetra offers simple, cost-effective, and certified ITAD and e-waste management services that ensure your technology is disposed of in a safe, efficient, and eco-friendly way. We’ll gather your devices, securely transport them, cleanse any data, and properly recycle or resell your old equipment. If the technology has any remaining useful life, you may even see some cash from the process.

Products

With so many manufacturers and suppliers on the market, finding the best place to order new hardware or consumables can be time-consuming and challenging. At Teksetra, we offer a simpler solution. With our vendor neutral approach, we make it easy to find all the hardware, consumables, and accessories you need in one convenient place. With just one call, you can get in touch with a highly trained hardware expert that can help you find the perfect fit for your institution. We’ll examine your budget, requirements, and preferences to create a curated list of options that meet your needs, saving you from hours of time searching.

Our Products Include:

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50 States. Thousands of Technicians.

Whether your challenge needs a quick fix or a complex solution, our team is here to help. Talk to one of our technology experts today.