UV-Clean Frequently Asked Questions

Questions about UV Clean? Download our FAQ sheet below for answers to these frequently asked questions.

1. How does the UV-Clean solution work?
2. What triggers the UV-Clean motion sensor and how does the cleaning device know when to start a cleaning cycle?
3. Can you see the UVC light when it’s cleaning the touch surface?
4. How long does a UV-Clean disinfecting cycle take and how does a user know when it is “active” vs. “completed”?
5. How is UV-Clean powered?
6. Is the nonvisible UVC light hot to the touch during the cleaning cycle?
7. Will the UV-Clean technology work outdoors?
8. What UV-Clean products are currently available?
9. What is the appropriate size UV-Clean solution for my device?
10. What is the expected life of the UV-Clean unit and how often does it need to be replaced?
11. What is the warranty on UV-Clean? And is there an extended warranty available?
12. What UV-Clean solution is recommended for mobile devices?
13. On the UV-Clean Stand Alone unit, does it clean both sides of the items that are placed on the tray?
14. How does UV-Clean attach to the tablet, monitor or payment device? Is there a universal mount or customized options?
15. What colors are the UV-Clean available in?
16. What are the expected lead times for UV-Clean products?
17. Is there a UV-Clean solution specific for payment devices?
18. Where is UV-Clean solution manufactured?
19. Are there any scientific studies that prove UVC light?

Download the Frequently Asked Questions